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Report changed hardware of a computer with software key

If an attempt to update a software key indicates that the hardware of the computer has been changed, full functionality is achieved by reporting this change in the Fine License Customer. Select a software key and press the "Report changed hardware" button.

Hardware change report

A window will appear, where description what hardware change has occurred will be entered. The "Save C2V File" button creates a file with the C2V extension, which should be sent to Then it is necessary to wait for the assessment and answer.

The result of the assessment comes with an email message.

If only a partial hardware change has been identified, a hardware change will be introduced in the key database and the key will be permited to be updated.